FAQ

Please see our Privacy Policy which explain what information we collect about you and how we use this. Our Viewer Promise also sets out how we will use your personal information in a transparent manner and make sure that you are always comfortable with what we are doing in this regard.

I'm concerned about my personal data. What can GEMONLINE use this for?

Please see our Privacy Policy which explain what information we collect about you and how we use this. Our Viewer Promise also sets out how we will use your personal information in a transparent manner and make sure that you are always comfortable with what we are doing in this regard.

Can I use cellular (3G/4G) connectivity to watch programs on GEM ONLINE?

If you're using iPad, iPhone or iPad Touch to access GEM ONLINE, you can browse, search and watch using 3G or Wi-Fi connectivity.
If you’re using another mobile device, e.g. Android, you can browse programmes with 3G/4G or Wi-Fi connectivity. Please note your operator may charge you for 3G/4G data that you use to browse the App. If you are unsure how much 3G data costs on your tariff, please contact your network operator. You can only WATCH programes with Wi-Fi connectivity to guarantee that you have the best viewing experience.

If I use Firefox or another browser, can I still use GEM ONLINE on gemonline.tv?

You will be able to use the GEM ONLINE service in a Firefox browser. There are no specific Firefox browser requirements, however we recommend that you use the latest version of Firefox for the best user experience. If you use Safari, again we recommend that you use the latest version. If you use a browser other than IE, Firefox or Safari, you should be able to access this site; however, the user experience may not be as satisfactory.

Can I use GEM ONLINE via http://www.gemonline.tv using Mac and Linux?

GEM ONLINE on channel4.com is available to Mac and Linux users. Mac and Linux users can enjoy the GEM ONLINE experience and watch a selection of programs broadcast on GEM TV.

What do I agree to by subscription of GEMONLINE TV?

By becoming a registered user of GEMTV ONLINE you agree that you will:
provide a valid email address; not let anyone else use your account; keep your login details, including your password and PIN (if applicable) secret; only set up one account per person; set up your account in your own name, and use an appropriate display name. You must not seek to pass yourself off as someone else or pick a display name which is offensive, defamatory or otherwise likely to be deemed by us to be unacceptable; tell the truth about your age. So you can get offer or gift based on your Birthday date.

Why register for GEMTV Online?

or some important reasons we ask you that register for GEMTV onlin:

Most Popular Shows
Check out the hottest TV shows out there by clicking on “Most Popular.”

Watch on demand shows
we have a lot of shows on GEMONLINE TV. All available when you register.

 Recommendations
Knowing something about you helps us give you more of what you want. More exclusives, more shows, more information and more control.

Reminders
TV is important! Set reminders for your favorite shows again. Don't miss your favorite shows Set reminders to get an email before a new episode is on TV.
 
Watch Live
Watch live television on your computer and Android Tablets with our new Watch Live service.

Why do I watch TV Shows Online?

If you have favorite movies, series and other programs, among other shows, then you understand how frustrating it can be to miss them just because you are not home next to your TV set. However, the internet has revolutionized the way things are done and it is now possible for you to enjoy every live programming on the go. This is thanks to online TV. With new internet technology, it is possible for viewers to stream digital content live. Live TV offers them access to good number of channels where they are able to watch their desired programs. Online TV comes with a number of advantages which is probably the reason behind its popularity.

What is Watch Live and how do I find it?

Watch Live is our new OTT service, which gives you the opportunity to watch our channels on line. Click HERE for a link to the site.